Training and support
We attach great importance to the proper integration and fast deployment of your new management solution, as well as the effective appropriation of tools by all your teams. That’s why, all the staff are trained by us, on site, in your premises, in half-days with a periodic updating to follow the evolutions of the frequentation, the new uses.
You have a multi-channel support platform (instant discussion and tickets) in order to answer as soon as possible any problem or doubt throughout the exploitation and to support you in your steps in the best conditions. A permanent phone number is proposed to avoid any blocking outage, even the evenings and weekends according to the needs.
Proximity is one of Streamlor’s values: Our teams are in direct contact with customers for commercial, technical and human follow-up.
Because you are more than just a number!